Frequently asked questions

Can't find your answer? Sign in and use the help link in the app.

Why do I need to add it to my home screen?

Adding Give Time to your home screen lets you receive push notifications for shift approvals, reminders, and updates. It also gives you a faster, full-screen experience without the browser address bar. On iOS, push notifications only work when the app is installed to the home screen.

Will it use my data or storage?

Give Time is a Progressive Web App (PWA). It caches some files for faster loading but does not store your personal data on your device. Your shift information lives securely on our server. The app uses very little storage — typically under 5 MB.

Push notifications aren't working on my iPhone

Push notifications on iPhone require iOS 16.4 or later, and the app must be installed to your home screen via Safari (not Chrome). Once installed, open the app from your home screen and you'll be prompted to allow notifications. If you previously denied permission: go to Settings → Safari → Advanced → Website Data, find give-time.org, and delete it — then revisit the site in Safari and allow notifications again.

I didn't receive a notification about my shift

First, check that push notifications are enabled in your Profile settings within the app. On iPhone, also check Settings → Give Time → Notifications are turned on. Notifications are best-effort — if your phone was offline or battery saver was active, a notification may be missed. Your shift history in the app is always up to date.

How do I turn off notifications?

Go to your Profile in the app and toggle off "Push notifications". You can also turn them off at the device level: on iPhone go to Settings → Give Time → Notifications; on Android go to Settings → Apps → Give Time → Notifications.